LION & WILLOW brings you a 100% Quilted Cross Body Bag.
Measuring 7" (H) x 12" (W) x 3.5" (D)
Perfectly balanced between style and practicality, the bag features a comfortable adjustable strap for hands free wear. Ideal for everyday outings or weekend strolls.
This quilted cross body has a multicoloured print.
100% Quilted Cross Body Bag (Waist Bag)
Measuring 7" (H) x 12" (W) x 3.5" (D)
With adjustable strap
Bag will have a LION & WILLOW logo
Lion and willow refund Policy
Last updated: October 2025
Website: www.lionandwillow.co.uk
Email: lionandwillow81@gmail.com
Location: United Kingdom
Overview
We want you to be completely satisfied with your purchase.
If you are not happy with your order, you may be eligible for a refund or exchange under the terms outlined below.
Your Right to Cancel (Change of mind)
under the UK consumer Contracts regulations 2013, you have the right to cancel your online order within 14 days of receiving it.
To cancel, please contact's at Lionandwillow81@gmail.com within 14 days of delivery.
You then have another 14 days to return the goods to us.
Items must be unused, in their original packaging, and in a resalable condition.
Refunds will be issued to your original payment method within 14 days of receiving returned goods.
Non- Returnable Items
For hygiene and safety reasons, certain items cannot be returned unless they are faulty, including:
Personalised or custom-made products
Earrings or other intimate items
Sale or clearance items (where stated)
Faulty, Damaged or Incorrect Items
If your item arrives damaged, faulty, or not as described, please contact us within 14 days of delivery.
Include your order number and photos showing the issue.
Once confirmed, we will offer a replacement, repair, or full refund, including return postage costs.
Refunds
Refunds will be processed to the original payment method only.
Depending on your payment provider, funds may take 3-10 business days to appear in your account.
Exchanges
If you wish to exchange item (eg, for a different size or colour), please contact us. Exchanges are subject to stock availability.
Contact Us
If you have any questions about our returns or refund process, please email us at:
A legal disclaimer
last updated: 17/10/2025
Thank you for shopping with Lion and willow. We're committed to delivering your order quickly and safely, no matter where you are in the world. This shipping policy outlines how we process, ship, and deliver our products.
Shipping Policy
Processing Time
All orders are processed within 1-3 business days (Monday- Friday).
Orders placed on weekends or public holidays will be processed on the next working day.
If we experience a high volume of orders times may be slightly delayed. You will be notified by email if there is a significant delay.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected delivery method.
Destination: United Kingdom
Estimated delivery time: 2-4 business days
Carriers: Royal Mail/Evri
Shipping cost: From £3.95
Destination: Europe
Estimated Delivery Time: 5-10 business days
Carriers: Royal Mail international/DPD
Shipping cost: From £7.95
Destination:North America
Estimated Delivery Time: 7-14 Business days
Carriers: Royal Mail international/DHL
Shipping cost: From £9.95
Destination: Rest of the World
Estimated Delivery Time: 10-20 Business days
carriers: Royal Mail international/DHL
Shipping cost: From £12.95
Delivery times are estimates and may vary depending on your location and customs processing.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Tracking information will usually be active within 24 hours of dispatch.
Customs, Duties, and Taxes
Lion and Willow is not responsible for any custom fees, import taxes, or duties that may be applied by your local customs authority.
All such charges are the responsibility of the customer and are not included in our product or shipping prices.
Damaged or lost packages
We take great care when packing your items. If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your shipping confirmation at lionandwillow81@gmail.com.
Please include your order number, photos of any damage and your shipping details.
International Shipping
We proudly ship worldwide.
Please note that international deliveries may experience longer transit times due to customs inspections or delays outside of our control.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Lion and Willow
United Kingdom